The service includes 50,000+ live TV channels. A large catalogue is easiest to use when you narrow it to the countries, languages and categories you watch. Build a small favourites list rather than scrolling through every available entry each time.
Find the channel you mean
Search with a short distinctive part of the channel name and check the selected group. Similar names can represent different regional or quality versions. If a channel appears missing, remove filters and confirm you are in Live TV rather than Movies or Series before refreshing the catalogue.
Use guide data as a separate layer
The programme guide describes schedules; it is not the stream itself. A channel can play while its schedule is missing or incorrect. If only the guide is affected, report the displayed channel name and the expected programme time without repeatedly reinstalling the player.
Report a specific playback issue
Try a second channel to establish whether the issue affects one feed or the whole account. Keep the failing channel name and the local time with timezone. A short, exact report helps support reproduce the issue. Do not send your full playlist publicly to demonstrate a channel problem.
Your checklist
- Check country, language and category filters.
- Save regularly watched channels as favourites.
- Compare a second live channel.
- Report guide errors separately from stream errors.
Will every similarly named channel be identical?
No. Entries can differ by region, language or quality. Confirm the exact version you want during the trial.