The most useful IPTV terms describe different parts of the viewing experience. Learning them helps you choose the right menu and explain a problem accurately. You do not need to memorise technical jargon; focus on the distinction each term makes.
Live TV, VOD and EPG
Live TV follows a channel’s current broadcast. VOD means video on demand: you choose a movie or episode to start. An EPG is the programme schedule shown beside live channels. A blank EPG does not automatically mean a channel is broken, and a programme listing does not itself provide a replay.
Playlist, server login and portal
A playlist is imported as a complete address or supported file. A server login separates the connection address from account credentials. A portal is another access workflow that may associate a particular device identifier with the account. Use whichever method support supplies; the terms are not interchangeable field names.
Resolution, bitrate and connections
Resolution describes picture dimensions, while bitrate describes how much data a stream uses over time. Neither alone guarantees smooth playback. Connections refer to simultaneous access allowed by the plan. If you watch on multiple screens or use multiview, ask how those streams count toward your allowance.
Your checklist
- Use EPG for a schedule problem.
- Use VOD for a movie or episode problem.
- Name the account method when asking about login.
What to take away
Precise terms shorten troubleshooting. Saying that live playback works but EPG times are wrong points support toward a different issue from an account that cannot sign in.