Replacing a television or streaming box is easier when the old setup remains available until the new one works. Save the account method, player name and activation details privately. Do not assume the new device supports the same app or that local preferences transfer automatically.
Confirm the new device workflow
Send support the new model and ask for a compatible player. If the account uses a portal or device identifier, ask whether the association needs updating. A server login and a device-linked activation may have different migration steps.
Test one screen at a time
Stop playback on the old device before starting the new one when your plan has limited connections. Add the account in the confirmed format, test a live channel and an on-demand title, then check navigation. If it fails, keep the old configuration unchanged while diagnosing the new setup.
Transfer preferences deliberately
Favourites, parental controls and resume history may be stored locally in the player. Check supported export or sync options before resetting the old device. After the new setup works, remove private access details from a device you intend to sell or give away using its supported reset process.
Your checklist
- Keep the old setup until the new one passes a test.
- Confirm player and portal compatibility.
- Review local preferences and remove access from retired hardware.
What to take away
Move access first, verify everyday use, then retire the old configuration. That sequence leaves a useful fallback while the new device is being checked.