The current plans include one connection for one month, two for three months, three for six months and five for twelve months. Plan the number of simultaneous viewing screens, not just the number of devices you own. Confirm the account rules with support if your household has a more unusual setup.
Count active playback
List the screens likely to be playing at the same time. A phone used only to browse a guide is different from a second screen playing video, although individual apps may keep a session open. Multiview and picture-in-picture can involve additional streams. Ask how your chosen player handles these features.
Switch devices deliberately
Stop playback on the old device before starting the next, then close the player if it tends to resume automatically. If you hit a connection warning, check the television in another room and any phone left streaming. Do not repeatedly request new credentials before checking active sessions.
Test a household arrangement
After the first device works, add the next one and test the combination you actually plan to use. Keep a record of device names and player versions. If a particular combination fails, report which screens work alone and which fail together so support can distinguish capacity from installation problems.
Your checklist
- Count simultaneous screens.
- Check your plan’s connection allowance.
- Stop unused streams.
- Test the intended device combination.
Do five devices mean five different accounts?
Not necessarily. The yearly plan includes up to five connections on one account. Support can confirm how to configure your particular players.