If video stops whenever a laptop sleeps or its lid closes, the timing is an important clue. Reproduce that sequence once before making changes. An account problem usually needs different investigation from a computer deliberately suspending its activity.
Observe the trigger
Play a known working stream while the laptop remains awake, then note what happens when the screen times out or the lid is closed. Record whether the player resumes, reconnects or requires a restart. Keep the test short and do not block ventilation while experimenting with an external display.
Use appropriate power settings
Review the device’s supported power and sleep controls for your intended use. If you use an external screen with the laptop closed, check the manufacturer’s guidance for that arrangement. Avoid disabling every power-saving option globally when a narrower setting can address the actual workflow.
Retest the same arrangement
Keep the same player, stream and network while checking the adjusted behaviour. Then restore any setting that did not help. If video still stops while the computer remains fully awake, record the new pattern and move to a different diagnosis rather than continuing to focus on sleep.
Your checklist
- Confirm whether interruption follows sleep.
- Check the intended external-screen setup.
- Change one relevant setting and retest.
What to take away
A repeatable trigger is valuable evidence. Use it to choose the next check instead of treating every stopped stream as a bandwidth shortage.